Romi Privacy Policy

Section 1. Scope

This policy covers all personal data collected or processed while you use Romi’s mobile apps, official website, and related services. Third-party sites or services you access from Romi follow their own privacy rules.

Section 2. Data We Collect

Depending on how you use Romi, we may collect:

Basic registration data

• Name or nickname
• Email address
• Phone number
• Gender and age range (if provided)
• Profile photo, bio, interests

Usage and interaction data

• Matching, invite, and dining records
• Chat messages (only once a date is confirmed and while you chat inside Romi)
• Session duration, clicks, and feature usage

Transactions and virtual assets

• Invite, dining-credit, or other virtual item balances
• Subscription plan details and payment metadata (actual payments are processed by third parties)

Device and technical data

• Device model, OS, app version
• IP address, language, time zone
• Cookie IDs or similar technologies

Section 3. How We Use Data

We only use personal data to:

• Deliver, maintain, and improve Romi’s features
• Run matching, invitations, dining reservations, and notifications
• Verify identities, prevent fraud, and enforce platform integrity
• Manage virtual items, subscriptions, and billing records
• Provide support, send system updates, and announce policy changes
• Analyze performance, monitor security, and manage risk

We never use your data for unrelated purposes.

Section 4. Sharing With Third Parties

We do not share your personal data except when: 1. You give explicit consent 2. It is necessary to deliver the service (e.g., payments, cloud storage, push providers) 3. Required by law or legal process 4. Needed to prevent fraud, security incidents, or protect users and Romi All partners must follow reasonable data-protection obligations.

Section 5. Retention

We keep data only as long as needed:

• Account data: for as long as your account remains active
• Transaction and activity records: per legal or risk requirements
• Chats and interactions: for service and compliance needs

After you delete your account we remove or anonymize personal data within a reasonable timeframe unless laws require longer retention.

Section 6. Your Rights

You can request to:

• Access or review your data
• Obtain a copy
• Correct or update information
• Stop collection or usage (subject to service limits)
• Delete your account and data

Use in-app settings or contact us; we will respond within statutory timelines.

Section 7. Security Measures

We use encryption, access controls, permission tiers, and anomaly detection to protect data. Because the internet cannot be 100% secure, please protect your account and login details.

Section 8. Minors

Romi is for users aged 18 or older. If we discover underage accounts, we terminate them and remove related data.

Section 9. Policy Updates

We may update this policy for legal or product reasons. Significant changes will be announced in-app or via other appropriate channels. Continuing to use Romi after updates means you accept the new policy.

Section 10. Contact Us

Questions? Email us at [email protected] and we will respond as soon as possible.